Return and Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange process.
Returns:
You may return items within 30 days of receiving your order.
To be eligible for a return, items must be unused, in original condition, and in the original packaging.
Please contact our customer service team at [email address] to initiate a return. We will provide you with return instructions and a prepaid return shipping label.
Exchanges:
If you’d like to exchange an item for a different size or color, simply reach out to us within 30 days of receiving your order. We’ll guide you through the exchange process.
Exchanges are subject to product availability.
Refunds:
Once we receive the returned item(s) and verify their condition, a full refund will be issued to your original payment method. Please allow 5-7 business days for the refund to appear in your account.
Damaged or Defective Products:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no extra cost to you.
We are committed to ensuring you have a positive shopping experience, and our customer service team is always here to assist you.

我们希望您对购买的商品完全满意。如果您因任何原因对订单不满意，我们提供便捷的退换货服务。
退货：
您可以在收到订单后的 30 天内 申请退货。
退货商品必须是 未使用、保持原始状态 并且 保留原包装。
请通过电子邮件联系我们的客户服务团队 [email address]，以启动退货流程。我们将为您提供退货说明和预付退货邮寄标签。
换货：
如果您希望换货（如更换尺寸或颜色），请在收到订单后的 30 天内 联系我们，我们将指导您完成换货流程。
换货需视产品的库存情况而定。
退款：
一旦我们收到退还的商品并确认其状况，将会将退款退回至您的原支付方式。请允许 5-7 个工作日，退款将显示在您的账户中。
损坏或有缺陷的商品：
如果您收到损坏或有缺陷的商品，请立即与我们联系。我们将安排为您免费更换或退款。
我们致力于确保您拥有积极的购物体验，若有任何问题，我们的客户服务团队随时为您提供帮助。